| • | Check-ins ...are from 14:00 to 17:30 weekdays and 14:00 to 15:00 weekends/public holidays. We do require to take photo-copy(s) of your ID or passport upon arrival and to complete a registration form. We can arrange an airport taxis service to bring you directly to our reception; please let us know your arrival flight details. |
| • | Late Check-ins /airport taxis service ...we recommend using our airport taxis service which will take you directly to your cottage. If you are planning to use a hire car we advise getting the vehicle delivered to your property the following day. Please come to reception the following day for us to say hello and take photo-copy(s) of your ID or passport and complete our registration. |
| • | Late Check-ins /own transport ..if you do not intend to book our airport taxis service you will be charged a late check-in fee of R150 per arrival time for staff to meet you at our reception for a special late check-in from 18:00 weekdays and 16:00 weekend/public holidays. Please let us know your approximate arrival times when booking and if your times change. For all arrivals after 17:30 weekdays and 15:00 weekends & public holidays please call 072 457 4387 half an hour before you arrive in the village and we will meet you at 40 Napier Street. |
| • | Early check-ins we will try to accommodate after after 9.30am weekdays or 10.30am w'ends/public holidays if the property is empty the night before but unless you have booked the night before this is not guaranteed. We will only know the day prior to your arrival if you can have an early check-in. We are happy to store your luggage prior to our normal 14:00 check-in; unfortunately we do not have washing facilities available in our reception. |
| • | Check-outs ...are up to 11am. If you intend to leave early before reception is open then please settle your account the day before and you can drop keys through the reception post-box. |
| • | Late check-outs ...can be arranged if the property is available and only with prior notice. An additional fee is applicable;
up to 16:00 high season R600 and low season R400, after 16:00 full daily rate applies. |
| • | Check-in and check-out times are at the discretion of management only. |
| • | we can rent cottages, properties and apartments medium term during our low season and can offer special rates for extended stays on all our accommodation so please get in contact. |
| • | all our rates are quoted in South African Rand and are inclusive of 14% V.A.T. and Tourism Tax |
| • | we accept credit cards: Visa & Mastercard |
| • | to confirm your reservation we do require a 50% deposit with the remaining 50% paid on your arrival day. |
| • | we will need to take a photo-copy of your passport or i.d. book when you check-in and complete a registration form. |
| • | Minimum letting period A minimum letting period of five nights applies from 22nd Dec to 5th Jan. A minimum letting period of two nights applies to all our high season dates. A minimum letting period of two nights applies to all public holidays. All minimum letting periods are at the discretion of management. Minimum person occupancy A minimum number of persons or equivalent rate applies with cottages between the 22nd December to 5th January. A minimum number of persons is applicable on three bedroom properties during high season. |
| • | Cancellation Policy & Booking Conditions Cancel less than 24 hours prior to arrival or during stay forfeit full payment due Cancel less than 72 hours prior to arrival forfeit full deposit Cancel between 72 hours to 21 days prior to arrival date forfeit 50% of deposit Cancel 21 to 28 days prior to arrival date forfeit 25% of deposit Cancel at all other times forfeit 10% of deposit |
 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
